Technical Program Manager (St.Thomas Mount)

Product Owner – Developer Platform &
- DashboardOverviewThis role owns a mission‑critical Developer Dashboard and the platform infrastructure behind it. Every integration that goes live depends on this product—it is the control plane for how developers configure, monitor, and manage their integrations.As Product Owner, you will drive strategy and execution for a mature, high‑availability platform used by both external developers and merchants and internal engineering teams . You’ll be trusted to keep a high‑stakes product moving forward without breaking what already works.Key ResponsibilitiesProduct Strategy &
- OwnershipOwn the product strategy and roadmap for the Developer Dashboard and underlying platform infrastructureMaintain and evolve a mature, business‑critical product with zero tolerance for regressionsBalance competing priorities between external developers and internal platform usersExecution &
- DeliveryPartner closely with engineering on architecture, APIs, and technical trade‑offsAttend daily standups to track progress and unblock workCollaborate with other Product Managers on backlog refinement and sprint planningDrive execution across multiple squads with shared platform dependenciesDiscovery &
- MetricsConduct continuous discovery with developers, merchants, and internal teams to identify friction and opportunityDefine, track, and act on metrics that reflect platform health, developer activation, and engagementApply data‑driven prioritization, distinguishing true signals from vanity metricsPlatform &
- Developer ExperienceImprove developer onboarding, testing, and debugging to reduce time to first transactionContribute to a unified developer toolbox including dashboard, APIs, sandbox environments, and supporting toolsProcess, Risk &
- QualityAdhere to SDLC, change management, risk, and security standardsMake sound risk‑value decisions in ambiguous or high‑impact situationsIdentify opportunities to improve delivery quality and operational effectivenessAgile &
- Team LeadershipEnsure the team follows Scrum practices and fosters continuous improvementAssess Scrum maturity and coach teams toward higher levels at a sustainable paceRemove impediments or guide teams to the right partners to resolve themPromote an open, inclusive, and team-oriented team environmentRequired Experience &
- Qualifications5–8 years of product management experience, with a strong track record on platform or infrastructure productsHands‑on experience building or significantly improving developer dashboards, portals, or self‑service toolingProven experience managing high‑availability, always‑on productsStrong technical fluency, including architecture discussions, API design, and engineering trade‑offsExperience serving both external and internal customers, with sound judgment navigating competing prioritiesDemonstrated ability to measure impact before and after deliveryTop SkillsTechnical Execution – 5 yearsStakeholder Management – 5 yearsProgram Management – 3 yearsCompensation: $20-$25/hr Apply on Kit Job: kitjob.in/job/4m41lr