Customer Support Representative (Rajasthan)

Job Title Customer Support Representative Location Central Academy Jodhpur Employment Type Full-Time On-site About Central Academy Central Academy is one of India s leading educational institutions committed to academic excellence and holistic student development We are looking for a dedicated and empathetic Customer Support Executive to be the first point of contact for parents students and other stakeholders ensuring smooth communication and efficient resolution of queries Key Responsibilities Handle inquiries from parents and students through phone calls emails and in-person interactions Provide accurate information regarding admissions fees events and school policies Maintain proper records of communication and follow up on pending requests or issues Coordinate with administrative and academic departments to resolve queries effectively Manage and update contact databases and parent communication logs Assist in organizing parent meetings feedback sessions and admission-related events Ensure a professional and courteous experience for every stakeholder Requirements Bachelor s degree in any discipline 1-3 years of experience in customer service front office or administrative support experience in an educational setup preferred Excellent communication skills in English and Hindi Strong interpersonal skills and a polite patient demeanor Proficiency in MS Office and basic data management tools Ability to multitask and handle pressure during peak admission periods Key Skills Communication Relationship Management Problem Solving Coordination Patience Professionalism Attention to Detail Time Management Benefits Competitive salary based on experience Supportive and collaborative work environment Chance to grow within the Central Academy network How to Apply Interested candidates can send their updated resume to contact centralacademy ac in with the subject line Application for Customer Support Executive
- Jodhpur Campus Job Types Full-time Permanent Pay 15 000 00
- 20 000 00 per month Language Hindi Preferred English Preferred Work Location In person Apply on Kit Job: kitjob.in/job/4mcu0h