Collection Executive/Officer (Rajasthan)

Key Responsibilities:
- Manage and execute the collection process for delinquent accounts.
- Maintain accurate and up-to-date records of customer interactions and payment history.
- Develop and maintain relationships with customers to encourage timely payment.
- Analyze and assess customer financial situations to find appropriate repayment options.
- Work collaboratively with internal teams to resolve customer issues and improve collection processes.
- Responsible for meeting target collections and recoveries targets as per plan.
- Ensuring all allocated customers are met, contacted wherever field collection is required or/and for customers who are delinquent or/and for customers directed by the ACM, etc.
- Ensuring follow-ups are done in a systematic method and recorded on the system.
- Ensuring minimal conversions of Soft repayment to field collection.
- Managing 30+,60+bucket DPD customers.
- To monitor, measure and restrict forward flow of contracts.
- To ensure collection as per the contract allocation and update payment details.
- To provide input to ACM for all customers.
- Highlighting any discrepancies in customer behavior or asset.
- To ensure collection as per guidelines.
- To ensure minimum forward flows.
- To highlight need of repossession with proper justification.
- To ensure efficient cash handling and timely deposition of cash & cheques in the branch. Required Skills and Qualifications:
- Bachelor's degree in finance, business administration, or a related field. Recovery in Mortgage Loan, Loan against property will be preferred.
- At least 2-3 years of experience in collections or a related field.
- Solid communication and interpersonal skills.
- Ability to analyze financial data and make informed decisions.
- Knowledge of financial laws and regulations.
- Comfortable working with technology and using software to manage customer data. Apply on Kit Job: kitjob.in/job/4md830