Bpo Customer Support (Rajasthan)

Are you passionate about delivering excellent customer service Do you have the drive to work in a fast-paced environment helping customers from across the globe If yes we invite you to apply for the role of Customer Care Executive for our International and Domestic Voice and Non-Voice Process This is a fantastic opportunity to join a leading organization in Jaipur where you ll have the chance to work with an international client base and develop your skills in a rewarding career Key Responsibilities Voice Process Handle inbound and outbound calls providing exceptional customer support and resolving queries in real-time Non-Voice Process Provide customer assistance through email chat and other written communication channels ensuring transparent and timely resolutions Assist customers in troubleshooting issues providing product information and addressing complaints with professionalism Manage customer accounts ensure issue resolution and escalate unresolved issues to the relevant departments Ensure adherence to quality standards meeting KPIs and performance metrics Maintain detailed records of customer interactions and follow up as necessary to ensure satisfaction Deliver personalized service to each customer ensuring their experience is positive and memorable Skills Qualifications Education Minimum 12th grade or equivalent Freshers welcome previous experience is a plus Excellent verbal and written communication skills in English Strong problem-solving abilities with a focus on customer satisfaction Ability to work well under pressure and meet targets in a fast-paced environment Prior experience in customer service call center BPO or related fields is highly desirable Comfortable working in a 24 7 international environment including night shifts Ability to multi-task and manage time effectively in a dynamic setting Benefits Attractive salary package ranging from 27 000 to 35 000 per month for international process And 16000 to 18000 for domestic process Performance-based incentives and rewards Comprehensive healthcare benefits and insurance Career growth opportunities with structured training and development programs Friendly supportive team environment Paid leave holidays and other employee benefits Convenient location in Jaipur with easy access to transportation Why Join Us Work with leading global brands and expand your knowledge and skills Be part of a dynamic team committed to customer satisfaction Enjoy a positive work culture that encourages innovation and growth Flexible shift options to suit your lifestyle Job Types Full-time Fresher Pay 18 000 00
- 35 000 00 per month Benefits Health insurance Provident Fund Schedule Night shift Rotational shift Ability to commute relocate Jaipur Rajasthan Reliably commute or willing to relocate with an employer-provided relocation package Preferred Education Higher Secondary 12th Pass Preferred Experience total work 1 year Preferred Customer service 1 year Preferred Language Hindi Preferred English Required Work Location In person Apply on Kit Job: kitjob.in/job/4n23ps