Customer Support Executive – Us Voice Process Travel …, Alappuzha
Customer Support Executive – Us Voice Process Travel …, Alappuzha
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Alappuzha, India -
Posted: a week ago
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Description
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Position: Customer Support Executive
Work Mode: Remote / Work From Home
Compensation: ₹160 per hour
Shift Timing: US Shift (Anytime between 6:30 PM – 6:30 AM IST)
About the RoleWe are looking for experienced Customer Support Executives with hands-on experience in travel ticketing tools such as Saber or similar platforms. The ideal candidate should have solid communication skills, attention to detail, and the ability to handle customer queries efficiently in a fast-paced environment.
Key Responsibilities
Handle customer queries related to travel bookings, cancellations, modifications, and ticketing.
Work on ticketing platforms such as Saber or similar GDS tools.
Provide prompt and skilled customer support via calls, chats, or emails.
Resolve customer issues while maintaining high service quality standards.
Maintain accurate records of customer interactions and transactions.
Coordinate with internal teams to ensure smooth resolution of customer concerns.
Required Skills & Experience
Prior experience in customer support and travel ticketing.
Hands-on experience with Saber or similar ticketing/GDS tools is mandatory.
Solid verbal and written communication skills in English.
Ability to work independently in a remote setup.
Comfortable working night shifts aligned with US business hours.
Good problem-solving and multitasking abilities.
Technical RequirementsCandidates must have:
Personal laptop/PC with Windows 11
Minimum 16 GB RAM
Dual-screen setup (Laptop + 1 external monitor)
High-speed and stable internet connection
Preferred Qualifications
Experience in international customer support processes.
Familiarity with airline fare rules and booking procedures.
Ability to handle high-volume customer interactions professionally.
Compensation & Benefits
₹160 per hour
Remote work flexibility
Opportunity to work with international customers and global teams
Interested candidates can apply by Apply on Kit Job: kitjob.in/job/4lsbna
Position: Customer Support Executive
Work Mode: Remote / Work From Home
Compensation: ₹160 per hour
Shift Timing: US Shift (Anytime between 6:30 PM – 6:30 AM IST)
About the RoleWe are looking for experienced Customer Support Executives with hands-on experience in travel ticketing tools such as Saber or similar platforms. The ideal candidate should have solid communication skills, attention to detail, and the ability to handle customer queries efficiently in a fast-paced environment.
Key Responsibilities
Handle customer queries related to travel bookings, cancellations, modifications, and ticketing.
Work on ticketing platforms such as Saber or similar GDS tools.
Provide prompt and skilled customer support via calls, chats, or emails.
Resolve customer issues while maintaining high service quality standards.
Maintain accurate records of customer interactions and transactions.
Coordinate with internal teams to ensure smooth resolution of customer concerns.
Required Skills & Experience
Prior experience in customer support and travel ticketing.
Hands-on experience with Saber or similar ticketing/GDS tools is mandatory.
Solid verbal and written communication skills in English.
Ability to work independently in a remote setup.
Comfortable working night shifts aligned with US business hours.
Good problem-solving and multitasking abilities.
Technical RequirementsCandidates must have:
Personal laptop/PC with Windows 11
Minimum 16 GB RAM
Dual-screen setup (Laptop + 1 external monitor)
High-speed and stable internet connection
Preferred Qualifications
Experience in international customer support processes.
Familiarity with airline fare rules and booking procedures.
Ability to handle high-volume customer interactions professionally.
Compensation & Benefits
₹160 per hour
Remote work flexibility
Opportunity to work with international customers and global teams
Interested candidates can apply by Apply on Kit Job: kitjob.in/job/4lsbna
Highlights
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Company nameCountriTech -
Job positionCustomer Support Executive – Us Voice Process Travel Ticketing With Saber Tool Alappuzha
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