Hiring Operation Support Engineer || 5-6 years || Remote || …, Alappuzha

Job Title: Operation Support Engineer Years of exp: 5-6 yrs Location: Remote Notice Period:
- immediate joiner Work hrs : 8am-5pm CST = 7:30PM
- 4:30AM IST

Mandate Skillsets : Incident management, Monitoring applications, Monitoring servers, and batch jobs Monitoring, Runbook Execution, operational procedures L2/L3 Support Coordination, Alert Management, Ticket Management, SLA Management, Unix/Linux, Troubleshooting

NOTE: Please attach your resume @ and add your expected CTC details

Detailed Job Description: 1. Basic Technical Knowledge
- Understanding of simple scripting languages such as Bash, Batch, or Unix shell scripts
- Ability to read and interpret short scripts (not heavy coding)
- Basic knowledge of programming logic (loops, conditions, variables)

2. Order Management Workflow Awareness
- Familiarity with order management processes (job execution, scheduling, monitoring)
- Understanding of job dependencies and workflow sequences
- Ability to track and troubleshoot job failures

3. System & Setting Knowledge
- Basic exposure to Unix/Linux environments
- Comfortable working with command-line interfaces
- Awareness of file handling, logs, and directory structures

4. Mainframe / Legacy Exposure (Good to Have)
- Basic understanding of COBOL-based systems (not mandatory to code)
- Familiarity with job control concepts (e.g., batch jobs)

5. Analytical & Troubleshooting Skills
- Ability to identify issues from logs and error messages
- Logical thinking to debug simple script or job failures
- Attention to detail

6. Communication & Coordination
- Ability to work with cross-functional teams (Ops, Dev, Business)
- Clear communication for issue reporting and updates

NOTE: Please attach your resume @ and add your expected CTC details

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