Customer Service Representative, Thane

Location: Mumbai Shift: Rotational US Shift Working Days: 5 Days Working | 2 Rotational Week Offs Key Responsibilities Handle inbound/outbound customer calls efficiently Resolve customer queries related to utility services Ensure high-quality customer service and satisfaction Maintain accurate records of customer interactionsMeet performance and quality benchmarks Eligibility Criteria HSC / Graduate with minimum 6 months of experience BPO/Voice process experience is a plus Strong English communication skills Comfortable working in US rotational shifts Open to customer support Compensation Benefits Salary: 33,000 (In-hand)Incentives based on performance 5-day working week Career growth opportunities Immediate Joiners Preferred This job is provided by Shine.com