Customer Service Representative, Thane

Walk in interview drive on 8-9th Jan 2025 from 1-2pm. Address: WNS, 6th Floor, Centaurus Building, Hiranandani estate, Thane West. To Meet: HR Chinmayi Pawaskar (7400339473) Job Title: Customer Support Executive– Email&Chat Process (Centrica) Company Name: WNS Global Services Location: Thane Industry: BPO / KPO / Customer Support Job Type: Full-Time Key Responsibilities: Handle customer interactions via email and chat support Resolve customer queries and concerns in a timely and professional mannerEnsure customer satisfaction through effective communication Follow process guidelines and quality standards Maintain accurate records of customer interactions Eligibility Criteria: Education: Graduate or HSC Pass Experience: Min 1yr of exp in Customer service experience preferred Skills:Good communication skills in English (written&verbal) Basic computer knowledge Willingness to work in UK rotational shifts Comfortable with 2 rotational week-offs Ready to work from Thane location Work Schedule: Shift: UK Rotational Shifts Week Offs: 2 Rotational Week Offs About WNS: WNS Global Services is a leading global business process management company delivering excellence in customer experience across industries.