Customer Service - Inbound Process (Thane)

As a Customer Service
- Inbound Process representative you will be responsible for providing excellent customer service by handling inbound inquiries You will address customer concerns resolve issues and ensure customer satisfaction Responsibilities Answer incoming customer calls and respond to emails Provide product and service information to customers Resolve customer inquiries and complaints Process orders forms applications and requests Identify and escalate priority issues Document all call information according to standard operating procedures Follow up on customer inquiries Maintain a high level of professionalism Apply on Kit Job: kitjob.in/job/4n1z5e