Customer Service Representative, Gurdaspur

Job Title: Customer Care Executive (WFO) Location: Mohali Employment Type: Full-time Work Mode: Work From Office (WFO) Joining: Immediate Joiners Preferred Job Overview We are hiring Customer Care Executives for a Work From Office role in Mohali. Freshers and experienced candidates can apply. This role is ideal for candidates who are flexible with shifts and eager to build a career in customer support.Salary&Benefits - In-hand Salary:₹30,000 per month - Additional Allowance: ₹1,700 per month (added after completion of 3 months) - Other benefits and incentives as per company policy - Career growth opportunities Work Schedule - Rotational Shifts - Must be flexible to work night shifts as well- 5 days working with rotational weekly offs Key Responsibilities - Handle customer interactions via calls/chat/email professionally - Address customer queries, concerns, and service requests - Maintain accurate customer records and documentation - Ensure high levels of customer satisfaction- Adhere to process and quality guidelines Eligibility Criteria - Education: Graduate (any stream) - Experience: Freshers&experienced candidates can apply - Good communication skills - Basic computer knowledge - Willingness to work in rotational shifts and night shifts - Immediate joiners preferred Skills Required - Strong communication and interpersonal skills - Customer-focused approach - Problem-solving abilities- Adaptability to shift-based work environment For more information reach out to HR - Neha 8008325085