Crm Executive Sultanpur

Key Responsibilities 1. Lead Management Handle incoming leads from website, Meta ads, WhatsApp, email, and phone calls. Respond to inquiries and convert leads into potential business opportunities. Maintain proper lead records in the CRM system. 2. Customer Communication Communicate with clients regarding product details, services, pricing, and timelines. Build and maintain long-term relationships with clients. Resolve customer queries and provide timely updates. 3. Quotation & Order Coordination Coordinate with internal teams to prepare quotations and proposals. Share quotations with clients and follow up for approvals. Confirm orders and coordinate with production and dispatch teams. 4. CRM Management Update customer details, lead status, and order progress in CRM software. Maintain records of client interactions, quotations, and orders. 5. Sales Support Support the sales team in achieving monthly and quarterly sales targets. Assist in preparing sales reports and MIS. Coordinate with marketing for campaigns and promotions. 6. Coordination with Internal Departments Work closely with production, dispatch, accounts, and quality teams to ensure timely delivery. Communicate customer requirements to the relevant departments. Required Skills Positive communication and negotiation skills Basic knowledge of sales processes Proficiency in CRM software MS Excel, Word, and email communication skills Solid follow-up and coordination ability Qualification Graduate in Business Administration / Marketing / Commerce or related field. Experience 1–3 years experience in Sales Coordination / CRM / Customer Support. Experience in metal façade, aluminum architectural systems, fabrication industry, and working with fabricators, architects, builders, or construction companies will be preferred.

Job Type: Permanent

Pay: ₹25,000.00
- ₹35,000.00 per month

Advantages: Cell phone reimbursement Commuter assistance Flexible schedule

Work Location: In person Apply on Kit Job: kitjob.in/job/4m00xr