Mega Drive - Customer Relationship Manager(CREM) - Group …, West Bengal

8017318789 **Job Description CREM (Credit Relationship Executive / Customer Relationship Executive Sales)** **Company:** Jana Small Finance Bank **Role Type:** Field Sales Microfinance (Group Loan & Individual Loan) ### Key Responsibilities 1. **Direct Business Sales (DB Sales)**
* Identify and approach potential customers in villages and local markets for microfinance loan products.
* Generate new business leads through field visits and local networking. 2. **Loan Product Promotion**
* Explain the features, benefits, eligibility, and repayment structure of **group loans and individual loans** to customers.
* Conduct customer meetings and awareness sessions in the local community. 3. **Customer Acquisition**
* Source current customers and help in forming **Joint Liability Groups (JLG)** where required.
* Ensure customer onboarding as per bank guidelines. 4. **Field Verification Support**
* Conduct preliminary verification of customer residence and business before loan processing.
* Ensure documents and customer details are accurate. 5. **Application & Documentation**
* Assist customers in completing loan application forms.
* Collect and submit required documents to the branch for processing. 6. **Customer Relationship Management**
* Maintain good relationships with customers to ensure repeat business and referrals.
* Guide customers on proper loan utilization. 7. **Sales Target Achievement**
* Achieve monthly and quarterly loan disbursement targets assigned by the branch.
* Focus on quality customer sourcing and portfolio growth. 8. **Field Travel**
* Travel regularly within assigned villages/local areas using a two-wheeler for customer meetings and business sourcing. ### Key Skills
* Strong **sales and communication skills**
* Ability to build relationships with rural customers
* Field sales and lead generation capability
* Basic documentation and reporting skills ### Basic Requirement
* Comfortable with **daily field travel**
* Two Wheeler requried
* Knowledge of local villages/areas
* Customer-focused and target-driven attitude Mail id
- COS
- Kaustuv Karmakar
- 801731878 Nine Branch Name CREM B (Requried) Amtala 2 Arambagh 1 Asansol 1 Babnabera 1 Bagnan Branch 1 Balgobindapur 1 Barrackpore 1 Baruipur 1 Bhagra 2 Brajalal Chak 2 Burdwan 2 Diamond Habour-Branch 1 Durgapur 1 Garia More 1 Jadavpur 1 Kadamtala 1 Kalyani 2 Memari-Branch 1 Moyna 1 Rajarhat 1 Singur 1 Swarup Nagar 1 Tamluk Branch 2 Total 29 Apply on Kit Job: kitjob.in/job/4lwanz