Customer Support Representative West Bengal

Roles and Responsibilities

Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle inbound customer calls with empathy and professionalism, addressing their needs promptly and efficiently. Utilize problem-solving skills to troubleshoot issues and escalate complex problems when necessary. Maintain accurate records of customer interactions using CRM software for tracking purposes. Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction. Apply on Kit Job: kitjob.in/job/4mgsm0