ERP Functional/ Odoo ERP Specialist (West Bengal)

Job Title: ERP Functional Consultant / ERP Implementation Specialist Job Summary We are looking for an experienced ERP Functional Consultant with 6+ years of experience in implementing and optimizing ERP systems within the Retail industry. The ideal candidate has hands-on experience configuring Odoo ERP and a deep understanding of retail business operations including omnichannel sales, merchandising, inventory management, procurement, POS integration, customer loyalty, and supply chain and can translate these into effective ERP solutions. Key Responsibilities
- Lead end-to-end ERP implementation projects tailored to retail operations — from requirement gathering and GAP analysis through to go-live and post-implementation support.
- Map and analyze retail-specific business processes including purchasing, merchandising, store operations, inventory replenishment, pricing, promotions, and customer management.
- Conduct discovery workshops with retail stakeholders (Store Ops, Buying & Merchandising, Supply Chain, IT, and Management) to capture requirements and identify process gaps.
- Translate retail business requirements into functional specifications for configuration and development teams.
- Configure and validate Odoo ERP modules relevant to retail: POS, Inventory, Procurement, Sales Orders, Pricing & Discounts, CRM, Loyalty Programs, and Reporting.
- Coordinate with developers for retail-specific customizations, integrations (e-commerce, POS, payment gateways, marketplaces), and automated workflows.
- Drive UAT, staff training, and change management across store and back-office teams.
- Ensure readiness for go-live including product/SKU master data setup, opening stock migration, supplier data, and pricing configuration.
- Support demand forecasting, replenishment planning, and inventory optimization aligned with retail seasonality.
- Manage multi-location or multi-store rollout timelines, risks, and stakeholder communication.
- Provide post-go-live support and recommend continuous improvements based on retail operational performance. Required Skills & Qualifications
- 6+ years of ERP Functional Consulting experience with significant exposure to the Retail sector.
- Hands-on experience configuring Odoo ERP is mandatory — specifically modules such as POS, Inventory, Purchase, Sales, CRM, and Loyalty.
- Solid understanding of retail business processes:
- Merchandising & Product/SKU Management
- Omnichannel Sales (in-store, online, marketplace)
- Inventory Management & Multi-location Stock Control
- Purchase & Vendor Management
- Pricing, Promotions & Discount Management
- POS Integration & Store Operations
- Customer Loyalty & CRM
- Returns, Refunds & Exchange Handling
- Demand Planning & Replenishment
- Experience in requirement gathering, retail process mapping, and GAP analysis.
- Ability to prepare BRDs, FRDs, SOPs, and retail process documentation.
- Strong communication and stakeholder management skills across both store-level and senior management audiences.
- Experience in UAT planning, end-user training for retail staff, and go-live coordination. Preferred Qualifications
- Exposure to e-commerce integrations (Shopify, WooCommerce, Magento, or similar) with Odoo back-end.
- Experience with multi-store or multi-branch rollouts using Odoo.
- Understanding of retail KPIs and reporting: sell-through rate, stock turnover, shrinkage, margin analysis.
- Familiarity with payment gateway integrations, barcode/RFID systems, or warehouse management tools.
- Exposure to Agile or structured Project Management methodologies.
- Certification in Odoo, Business Analysis, or Project Management is a plus. Apply on Kit Job: kitjob.in/job/4mlceh