TechOps-DE-CloudOpsAMS-GWPolicy_Senior (West Bengal)

At EY, were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Career Family Guidewire Policy Center Support

Role Type Technical Engineering

The opportunity

As a Senior Guidewire PolicyCenter Support Engineer (Staff 6-8 years), you will be responsible for developing, implementing, and supporting solutions within the Guidewire Policy Centre module. In addition, you will participate in maintenance and support activities to resolve production issues. You will work closely with business analysts, project managers, and other developers to ensure that our policy administration systems are efficient, reliable, and aligned with business objectives.

Your key responsibilities


- Guidewire PolicyCenter Support and Maintenance (Staff 6-8 years)
- Responsible for designing, building, supporting, and performing defect fixes.
- Performing Root Cause Analysis and provide fixes.
- Enhancements and code changes.
- Must be versatile to work in shifts (Rotational Shift India Shift, US Shift) and On Call Support on a roster-ed rotational basis.
- Proactive monitoring.
- Manages the Guidewire PC Configuration & Integration.
- Designs, modifies and implements Guidewire product suite. Skills and attributes for success


- Deep understanding of Guidewire framework Policy Centre, implementation, architecture and components
- Must have Guidewire PolicyCenter 9.0 version + technical/functional/cloud certification.
- Well versed in development streams
- Configuration/Integration/Both
- Hands on experience in Java/J2EE like web services, API integration.
- Experience in production support activities like queue management, plug-in related issues, batch file generations.
- Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins.
- Understand service management and change management activities, along with SLAa and estimator tools.
- Have exposure to working in shifts and on-call support.
- Should have worked on incident management and problem management.
- Should have idea on SDLC life cycle along with release planning and management.
- Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT
- Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System
- Should have strong knowledge and experience on Tomcat and or WebSphere/WebLogic Apply on Kit Job: kitjob.in/job/4n5mi0