Barista Bathinda

Purpose and Scope of position

This position contributes to our success by:

Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store setting. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles.

Competencies

Winning With IntegrityWorking TogetherAchieving ResultsHelping Others SucceedLiving Our Misson And ValuesMaking Every Customer Feel Special

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Develops enthusiastically satisfied customers all of the time. Welcomes and connects with every customer. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Responds to customer needs and says thank you to every customer. Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. Delivers legendary customer service to all customers by acting with a “customer comes-first” attitude. Assists with current partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to a positive team workplace by recognizing changes in partner behaviours that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. Follows TATA Starbucks operational policies and procedures, including those for cash Apply on Kit Job: kitjob.in/job/4lr621