Front Office Associate Varanasi

Company Description

Confidential company is a up-to-date, upscale hotel located just outside the Lal Bahadur Shastri International Airport in Varanasi, catering to both business and leisure travelers. Our contemporary rooms and suites provide comfort and elegance, creating a relaxing retreat for guests after a busy day. The hotel is renowned for offering world-class amenities and exceptional services, ensuring an unforgettable experience for each guest. With our convenient location and dedication to superior hospitality, Confidential company offers a perfect blend of convenience and luxury.

Role Description

This is a full time, on-site role for a Front Office Associate located in Varanasi. The Front Office Associate will be responsible for managing reception duties, handling check-ins and check-outs, providing excellent customer service, and managing phone inquiries. The role requires maintaining a professional and welcoming atmosphere in the hotel lobby, assisting guests with their needs, and supporting the overall operation of the front office team.

Qualifications

Solid Customer Service and Receptionist Duties skills

Proficiency in Phone Etiquette and managing incoming and outgoing calls professionally

Experience with Check-in and check-out procedures

Excellent Communication skills with a polite and professional demeanor

Ability to multi-task and manage time effectively in a quick-paced environment

Attention to detail and problem-solving skills to ensure a seamless guest experience

Proficiency in hotel management software is a plus

Prior experience in the hospitality industry is preferred Apply on Kit Job: kitjob.in/job/4mg24w