Lead Site Reliability Engineer (Varanasi)

About the Role : As a Lead Site Reliability Engineer, you will own the reliability and availability of our production systems. You will champion SRE principles across engineering teams — defining SLOs, managing error budgets, and leading a culture of blameless incident response. This is a hands-on leadership role where you will partner closely with product and engineering teams to balance the pace of innovation with the stability our customers depend on.
- Title: Site Reliability Engineer
- Shift- General/UK Shift
- Location: India, Remote Any location near CNX offices

Responsibilities:
- Reliability Ownership
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· Define, implement, and own Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets across critical services.
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· Use error budget policies to drive data-informed conversations between engineering and product on release velocity vs. reliability trade-offs.
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· Conduct capacity planning and proactive risk assessments to prevent incidents before they occur.
- Incident Management
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· Lead incident response as incident commander — coordinating teams, driving resolution, and maintaining clear stakeholder communication during outages.
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· Facilitate thorough, blameless postmortems and ensure action items are tracked, prioritized, and resolved.
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· Develop and continuously improve runbooks, escalation paths, and on-call practices to reduce MTTD and MTTR.
- Observability & Monitoring
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· Design and maintain observability strategies using contemporary tooling (Prometheus, Grafana, OpenTelemetry, ELK) to ensure full visibility into system health.
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· Define intelligent alerting that is actionable and minimizes alert fatigue.
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· Drive adoption of distributed tracing and structured logging across services.
- Toil Reduction & Automation
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· Identify and measure toil across the engineering organization and lead initiatives to eliminate it through automation.
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· Build internal tooling and self-service capabilities that improve developer productivi Apply on Kit Job: kitjob.in/job/4mxqg0