Content Moderation Basavanagudi

Title: Content Moderation

Location: Mumbai

Exp: fresher

Job Description:

Role & responsibilities

• Responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.

• Understand and remain updated on changing client policies and guidelines.

• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community

• Participate in process improvement initiatives that improve quality and efficiency of work

• Participate in continuous training programs and workgroup discussions for optimal development in the role

• Engage in conversation around socially sensitive topics with the purpose of keeping our communities protected.

Preferred candidate profile:

• Robust coping, emotional resilience, and stress-management skills
• Excellent comprehension, communication and (English) Skills.

• Solid attention to detail.

• Deep familiarity and passion for the internet, internet platforms, and internet culture supported
• Ability to work well individually and as part of a team

• Ability to work in rotations/shifts and non-standard work hours. Apply on Kit Job: kitjob.in/job/4mot7r