Content Moderation (Basavanagudi)

Title: Content Moderation Location: Mumbai Exp: fresher

Job Description:

Role & responsibilities
• Responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.
• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community
• Participate in process improvement initiatives that improve quality and efficiency of work
• Participate in continuous training programs and workgroup discussions for optimal development in the role

• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.

Preferred candidate profile:
• Strong coping, emotional resilience, and stress-management skills
• Excellent comprehension, communication and (English) Skills.
• Solid attention to detail.
• Deep familiarity and passion for the internet, internet platforms, and internet culture supported
• Ability to work well individually and as part of a team
• Ability to work in rotations/shifts and non-standard work hours. Apply on Kit Job: kitjob.in/job/4n1xht