Business Application Consultant (Manesar)

About the Role The IT Business Application Trainer is responsible for delivering training on IT Application and Process that include Oracle Fusion , DMS (Dealer Mgmt. System) & RD- DMS. This role requires a commanding teaching style and deep subject-matter expertise to inspire audiences in both traditional classroom settings and online settings. Key Responsibilities
- Deliver training sessions on ERP & CRM (Sales and Service), DMS and RD-DMS Application to Dealers and OJT
- Help dealer to do data entry in ERP & CRM (SALES AND SERVICE ) , DMS and RD
- DMS along with complete business process knowledge
- Devise mechanism and deploy metrics to measure training effectiveness and prepare a corrective plan to enhance the KT experience and outcome
- Analyze the utilization and performance of ERP & CRM (Sales and Service ) and proactively satisfy the user requirements without hampering their deliverables.
- Collaborate with the Business partner on the implementation of ERP & CRM (SALES AND SERVICE ) , DMS /RD- DMS along with KT and process deployment.
- Monitor the partners Application activities to ensure the usability and adherence of DMS and RD- DMS application Process
- Contribute high level of expertise in key strategic related to ERP & CRM SALES AND SERVICE ) , DMS & RD- DMS
- Assist Content Team in developing training content to serve the training objectives derived from the training needs analysis
- Coordinate with Zonal trainers for imparting training sessions
- Capture, maintain & publish the training data on a monthly / quarterly and need basis to all the key stakeholders
- Analyze, share and follow through on the feedback obtained from KT
- Draft communication circulated through e-mail
- Plan and implement activities to engage employees while creating a learning environment. Qualifications and Experience
- Education:
- Any Graduate preferable B.E./ B. Tech- CSE/IT
- Experience:
- 4 Years IT Training Experience , preferably having 1-2 years of experience in Oracle Fusion Applications ERP & CRM (Sales and Service )
- Candidates having done 1-2 Fusion implementation will be value added
- Skills:
- Robust communication and interpersonal skills
- Creativity and resourcefulness in problem-solving
- Ability to take ownership and show initiative
- Street smartness and alertness to market trends
- Ability to assess and handle difficult situations and people
- Resilience under work pressure and a proactive approach Apply on Kit Job: kitjob.in/job/4lonm3