Assistant Manager - Operations (Madhya Pradesh)

Key Responsibilities:


- Maintain accurate records of all legal, statutory, and license renewals, including notices or communications received from government authorities, and coordinate accordingly.
- Ensure timely renewal of various licenses such as Pharmacy, Narcotics, CMHO, MPCB, FIRE, PCPNDT, and MTP.
- Regularly update and monitor the compliance/license tracker.
- Maintain and monitor the agreement tracker to ensure timely renewal of service contracts (e.g., Lab, Laundry, Housekeeping, Security, etc.) in coordination with the respective department heads.
- Monitor monthly expenses and drive cost optimization through operational excellence without compromising service quality, contributing to improved EBITDA.
- Conduct periodic training sessions to educate and motivate staff to follow protocols diligently and maintain a positive and professional working setting.
- Maintain cordial relationships with doctors and address their feedback or requirements through coordination with subordinates, other departments, and the Facility Director.
- Act as a liaison between the corporate office and the unit.
- Serve as a communication and coordination link among all departments to ensure smooth operations and enhance patient satisfaction.
- Keep track of invoices for services such as Housekeeping, Security, Building Rent, Municipal Services, Laundry, Water, Electricity, Pest Control, Telephone, Internet, Mobile, and other related services.
- Coordinate all transport requirements, including cabs, ambulances, equipment movement, etc.
- Prepare NABH-compliant SOPs and ensure their implementation across all non-medical departments, including Housekeeping, Maintenance, Security, IT, FB, and Purchase.
- Ensure that all AMC and preventive maintenance (PM) activities for critical equipment such as lifts, diesel generators (DG), fire safety systems, gas manifolds, HVAC systems, etc., are conducted on time.
- Ensure that hospital infrastructure and facilities are well maintained in coordination with the Maintenance In-Charge and Housekeeping Supervisor.
- Conduct periodic inspections of key hospital areas such as the Store, OT, LDR, ICU, and Wards, and submit detailed reports to the management. Apply on Kit Job: kitjob.in/job/4lnwfe