Administrative Support (China Operations / Claims Support), Vijayapura

About the Company: We are a global consulting firm; we specialize in transforming businesses through innovative digital solutions. Our expertise spans across Process Improvement, Business Process Outsourcing, AI&Automation Solutions, and Captive Setup Services. Please visit Job Title: Administrative Support (China Operations / Claims Support) Experience: 3-5 Years Location: Remote Employment Type: Full-Time Shift : 9:00 AM IST– 6:00 PM IST Job Summary We are looking for an Administrative Support professional to support China operations, including coordination and a manage team of 2–4 adjusters. The role requires strong administrative, coordination, and process management skills within a fast-paced environment.Key Experience&Responsibilities: Provide day-to-day administrative assistance to the China operations team and adjusters. Coordinate and track claim-related documentation, follow-ups, and status updates. Support scheduling, reporting, data management, and stakeholder communication activities. Maintain accurate records, trackers, and process documentation.Maintenance of bordereau and records for clients, as needed, including trust accounts. Process Incoming Funds Notice and Trust Disbursement Requests for monies in Trust. Expense report review Assist in invoice, fee note, and finance-related administrative activities when required. Work closely with internal teams to ensure timely completion of operational tasks.Strong organizational skills with attention to detail and ability to manage multiple priorities. Experience in insurance claims management or insurance operations will be a strong advantage. Basic understanding of finance processes, cash application, invoicing, or reconciliations preferred. Required Skills&Qualifications 2–5 years of experience in administrative support, operations coordination, or backoffice support roles. Good communication skills in English; Mandarin language skills are mandatory as you will be interacting with Chinese counterpart and clients on a regular basis. Proficiency in Microsoft Excel,PowerPoint, and reporting tools is preferredGood communication skills in English; Mandarin language skills are mandatory as you will be interacting with Chinese counterpart and clients on a regular basis. Proficiency in Microsoft Excel, PowerPoint, and reporting tools is preferred. Our Culture Innovation-driven work environment Collaborative and supportive team cultureStrong emphasis on work-life balance Regular team-building activities