Student Success Manager || Work from Home/Remote (Borivali)

Working experience: No Experience Remote: Remote Role OverviewWe are looking for a Student Success Manager who can effectively manage student progress, parent communication, and overall learning experience.The role involves working closely with students, parents, tutors, and internal teams to ensure students stay engaged, improve their performance, and achieve their goals.This role is ideal for candidates from:EdtechHospitalityAirlinesCustomer SuccessClient Relationship ManagementStudy AbroadKey ResponsibilitiesMonitor student progress and learning performanceConduct regular parent/student review meetingsCoordinate with tutors and internal teams for student improvementManage student concerns, follow-ups, and escalationsEnsure students stay motivated and engaged throughout their learning journeyHandle communication with students and parents professionallySupport and guide internal coordinators/managers as neededMaintain student records and progress updatesSkills RequiredStrong communication and relationship management skillsAbility to handle multiple students and stakeholders simultaneouslyGood problem-solving and coordination skillsComfortable working in a rapid-paced remote environmentStrong follow-up and organizational abilitiesBasic knowledge of Google Sheets, email, WhatsApp, and CRM toolsPreferred BackgroundCandidates with experience in any of the following industries are encouraged to apply:EdtechHospitalityAirlinesCustomer SuccessStudy Abroad ConsultingExperienceMinimum 4 years of relevant experienceWork ModeFull-timeWork from homeCompensation₹6 LPA Apply on Kit Job: kitjob.in/job/4m43cj