International Customer Support Executive, Borivali

Job Title: International Customer Support Executive (Voice Process) Location: Mumbai Shift: Rotational Night Shift (Any 9 hours between 5:30 PM– 9:30 AM) Working Days: 5 Days Working Role Overview We are hiring graduate freshers for an international voice process in the financial services domain. The role involves handling customer interactions, resolving queries, and delivering a high-quality customer experience while adhering to process guidelines and compliance standards.Key Responsibilities Handle inbound and outbound customer calls in a professional manner Assist customers with queries related to financial services and account support Provide accurate information and ensure timely resolution of issues Maintain detailed and accurate records of customer interactionsAdhere to process guidelines, quality standards, and compliance requirements Ensure a positive and seamless customer experience Eligibility Criteria Graduate freshers only (HSC candidates are not eligible) Excellent communication skills in English (mandatory) Comfortable working in rotational night shiftsCompensation Salary: Up to₹28,500 per month Additional Benefits: ₹2,000 + ₹1,000 Hiring Process Two rounds: HR Round and Operations Round Immediate interview process Batch Details Joining Date: 5th May Documents Required Updated resume Offer letter (if previously employed) Salary slipsBank statements Key Skills Strong communication and interpersonal skills Customer-focused approach Ability to work in a fast-paced environment Willingness to learn and adapt