Asst Mgr Reservations Calangute

JOB SUMMARY

Assists with the soliciting and managing of reservations sales-related

opportunities. Manages and provides training and work assignments to

Reservations Sales staff. Actively up-sells each business opportunity to

maximize revenue chance. Achieves personal and team related revenue goals.

Responsible for driving customer loyalty by delivering service excellence

throughout each customer experience. Provides service to our customers in order

to grow share of the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience


• High school diploma or GED; 3 years experience in sales and marketing, guest

services, front desk, or related skilled area.

OR


• 2-year degree from an accredited university in Business Administration,

Marketing, Hotel and Restaurant Management, or related major; 1 year experience

in the sales and marketing, guest services, front desk, or related qualified

area.

CORE WORK ACTIVITIES

Understanding Markets & Maximizing Revenue


• Identifies new reservations sales business to achieve personal and property

revenue goals.


• Understands the overall market
- competitors’ strengths and weaknesses,

economic trends, supply and demand etc. and knows how to sell against them.


• Closes the best opportunities for the property based on market conditions and

property needs.


• Monitors same day selling procedures to maximize room revenue and control

property occupancy.


• Gains understanding of the property’s primary target customer and service

expectations; serves the customer by understanding their business, business

issues and concerns, to offer better business solution both prior to, and during

the program/event.

Conducting Daily Reservations Sales Activities


• Responds to incoming reservations sales opportunities for the property that

are outside parameters of the .


• Uses negotiating skills and creative selling abilities to close on business

and negotiate contracts.


• Uses sales resources and administrative Apply on Kit Job: kitjob.in/job/4m8fsp