BPO ( Jobs), Lucknow District
BPO ( Jobs), Lucknow District
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Lucknow District, India -
Posted: 04/12
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Description
Telecaller Role and Responsibility
- Knowing all the details of the product or service offerings.
- Regularly updating and obtaining the lists of individual contact details.
- Meet and exceed sales target set by the organization.
- Stay updated with market trends to better serve customers.
- Identify customer needs and provide solutions through the companys products and services
- Build and maintain positive relationships with future prospects.
- Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
- Conducting each function with the utmost respect, regardless of the behavior of the other.
- Keep record of every customer interaction and sales activities.
- Graduation or equivalent
- Priorly experience working as a telecaller or in a similar role
- Having done a sales-related training program
- Knowledgeable with computers
- Having exposure to cultural norms and diverse viewpoints
- Ability to change the communication style on unusual events
- Excellent interpersonal, research, and record-keeping skills
- Having the capability to receive critics without internalizing them
Highlights
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Company nameEmrold Management Services Private Limited -
Job positionBPO
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