Begin Working in a Semi Voice Process Executive Role, Chennai

Begin Working in a Semi Voice Process Executive Role
Job Description
Are you a well-organised, articulate person with a strong written communication style, a clear voice, and a love for helping clients via phone and non-voice channels who lives in Chennai?

Join our vibrant Chennai customer service team as a semi-voice process executive. Giving thorough customer service, answering questions, and resolving problems via inbound and outbound calls as well as textual communication channels like email, chat, or tickets will be crucial to your job. Someone who is dedicated to providing a flawless client experience and who thrives on a variety of interactions would be ideal for this post.

Responsibilities:
Answer consumer questions via chat, email, or support ticket management in a timely and correct manner.
Make sure that every customer encounter, comment, and resolution is accurately recorded in the CRM system.
Respect all corporate policies, guidelines, and SLAs to the letter.
Keep a thorough awareness of the company's policies, procedures, services, and goods.
Verify that every interaction complies with company policies, ethical standards, and data privacy laws.

Qualification:
Basic computer proficiency, including navigating different applications and internet usage.
Ability to multitask effectively.
Strong problem-solving abilities and a calm, empathetic demeanor under pressure.

Education: Any Basic Degree
Experience: 0 to 3 yrs
Salary: Based on Company norms
For Further information contact the Hr
With regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com