Start Your Career in Customer Support – English Voice Process, Chennai

Start Your Career in Customer Support – English Voice Process Freshers Welcome!

Job Title: Customer Support Executive – English Voice Process

Location: Chennai, Tamil Nadu

Experience:

Fresher: Encouraged to apply

Experienced: 6 months to 2+ years in voice process/customer service preferred

Salary Range:

Fresher: ₹15,000 – ₹22,000 per month

Experienced: ₹22,000 – ₹30,000+ (based on skills and previous experience)

Incentives based on performance

Qualification:

Any Graduate / Diploma / Undergraduate (with good English communication)

Key Responsibilities:

Handle inbound and/or outbound customer calls in English

Resolve customer queries professionally and efficiently

Provide accurate information about products, services, or technical support

Maintain call quality and follow call scripts/guidelines

Document customer interactions in CRM systems

Escalate unresolved issues to higher levels when necessary

Skills Required:

Excellent verbal communication in English

Strong listening and problem-solving skills

Basic computer knowledge & typing skills

Patience, empathy, and professionalism on calls

Ability to work in a fast-paced, target-driven environment

Willingness to work in rotational shifts (day/night)

Working Days:

5 days a week (based on company policy)

Rotational shifts including weekends or night shifts

Benefits Included:

Attractive salary with monthly incentives

Night shift and weekend allowances

PF & ESI benefits

Paid training provided

Career growth opportunities into Quality Analyst, Trainer, or Team Lead roles



Regards,

Sofia HR,

8220184451