Looking For Female Receptionist Cum Telecaller, Ernakulam

Job Title: Receptionist cum Telecaller

Job Summary:

We are seeking a friendly, organized, and detail-oriented Receptionist cum Telecaller to manage the front desk operations and handle incoming/outgoing calls. The successful candidate will be the first point of contact for clients and visitors, providing excellent customer service and ensuring a positive experience for all.

Key Responsibilities:

Reception Duties:

Manage the front desk, answer phone calls, and respond to emails

Greet clients and visitors, offer refreshments, and direct them to the relevant personnel

Handle incoming and outgoing mail, packages, and other correspondence

Maintain the reception area, ensuring it is clean and organized

Telecalling Duties:

Make outbound calls to clients and prospects to promote products/services

Respond to incoming calls, address customer queries, and resolve issues

Update customer database, track interactions, and follow up on leads

Meet sales targets and contribute to business development

Administrative Duties:

Perform administrative tasks, such as data entry, filing, and photocopying

Assist other departments with tasks and projects as needed

Maintain office supplies, stationery, and other materials

Requirements:

High school diploma or equivalent; degree in a related field is a plus

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment and multitask

Strong organizational and time management skills

Proficiency in MS Office and customer relationship management (CRM) software

What We Offer:

Competitive salary and benefits package

Opportunities for qualified growth and development

Agile and supportive work workplace

How to Apply:

If you're a motivated and customer-focused individual with excellent communication skills, we'd love to hear from you! Please submit your resume and a cover letter. Apply on Kit Job: kitjob.in/job/4m48cf