Patient Interaction Intern– International, Ernakulam

Location: Remote Type: Paid Internship (3 months) with PPO Stipend:₹10,000/month Conversion: Full-time role based on performance Role objective Enable international patients to navigate medical treatment in India with clarity, speed, and accuracy. The function is operational, not marketing. The output is successful bookings and high patient satisfaction.Core responsibilities Communicate with international patients via calls, WhatsApp, and email Handle inquiries in English fluently Explain treatment options, hospital packages, pricing, and process steps Collect medical reports and coordinate with doctors/hospitals Schedule appointments, travel assistance, and follow-upsMaintain CRM records with structured, accurate data Resolve concerns and reduce drop-offs in the booking funnel Act as single point of contact for assigned patients Required skills (non-negotiable) Fluent spoken and written English Clear phone communication and listening ability High empathy with disciplined executionAbility to handle sensitive medical conversations calmly Organized, process-driven mindset Comfortable with Google Sheets / CRM tools Rapid response time and ownership mentality Preferred Experience in tele-calling, customer support, or medical tourism What you will learn International patient operationsHospital coordination workflows Healthcare sales pipeline management Real-world problem solving under time pressure Cross-border communication Performance metrics Inquiry→ booking conversion rate Response time Data accuracy Patient satisfaction score Follow-up completion rate Who should applyCandidates who: Want exposure to healthcare operations Prefer execution-heavy roles over theory Can handle responsibility early How to apply Email: Subject: Patient Interaction Intern– International Apply on Kit Job: kitjob.in/job/4m6nnj