System Engineer– L2, Ernakulam

Job Title: System Engineer– L2 Location: Infopark, Kochi Work Mode: Remote (Temporary) Shift: Night Shift (Mandatory) Experience: 2–4 Years Salary: Up to ₹7 LPA Job Summary: We are looking for a skilled System Engineer – L2 to manage and support IT infrastructure, ensuring smooth operations and quick resolution of technical issues. The ideal candidate should have hands-on experience in Windows environments, strong troubleshooting skills, and the ability to work independently in a night shift setup.Key Responsibilities: Manage and maintain Windows Server environments Administer Active Directory, DNS, and DHCP Handle Exchange Server and Microsoft 365 operations Perform basic virtualization management (Hyper-V/VMware) Monitor and manage backup processes and recovery Provide L2 support and advanced troubleshootingWork with RMM tools and ticketing systems for issue tracking Ensure system performance, security, and availability Collaborate with teams to resolve complex technical issues Required Skills: Strong knowledge of Windows Server&Active Directory Experience in DNS, DHCP, Exchange, Microsoft 365 Basic understanding of Virtualization (Hyper-V/VMware) Familiarity with backup solutions and monitoring tools Hands-on experience in L2 troubleshooting Exposure to RMM tools and ticketing platforms Good communication and documentation skillsAdditional Requirements: Willingness to work night shifts (mandatory) Ability to work in a remote environment Strong problem-solving and analytical skills