Call Centre Head (Ernakulam)
Call Centre Head (Ernakulam)
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Ernakulam, India -
Posted: less than a week ago
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Description
Position: Call Centre Head Location: Cochin Qualification: Graduation Experience: 8 to 15 Years of Experience in Call Centre / Customer Support Operations, Minimum 3 to 5 Years in a Leadership Role. Salary: upto 9 LPA Job Summary: To lead and manage customer support operations in the automobile industry. Job Responsibilities: 1. Lead and manage overall call centre operations across inbound and outbound processes. 2. Manage Team Leaders, Telecallers, Customer Support Executives, and CRM teams. 3. Monitor daily call centre performance and service levels. 4. Develop SOPs and customer communication standards. Interested candidates can forward their updated resume to * or 6282014041 Apply on Kit Job: kitjob.in/job/4n18cg
Highlights
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Company nameHIRESTAR JOB BANK -
Job positionCall Centre Head (Ernakulam)
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