Assistant Manager Front Office Tiruppur

Your role

The Assistant Front Office Manager (Preferably Women) supports the Front Office Manager in managing daily front office operations, ensuring smooth guest check-ins and check-outs, maintaining guest satisfaction, supervising front office staff, and coordinating with other departments for seamless hotel operations.

Your tasks Assist in managing daily Front Office operations. Ensure smooth check-in and check-out procedures for guests. Monitor room availability, reservations, and room allocations. Handle VIP arrivals, group check-ins, and special guest requests. Ensure lobby appearance and front desk cleanliness are maintained. Coordinate with Housekeeping for room readiness and status updates. Coordinate with Maintenance/Engineering for guest complaints and room issues. Ensure adherence to hotel SOPs and service standards. Supervise Front Office Executives, Receptionists, Bell Desk, and Guest Relations staff. Prepare duty rosters and shift schedules. Conduct grooming checks and maintain discipline within the department. Train recent employees on Front Office procedures and guest handling. Motivate team members to achieve departmental goals and guest satisfaction scores.

Job Types: Full time, Fresher

Perks: Food provided Provident Fund

Education: Bachelor's (Preferred)

Experience: total work: 2 years (Preferred)

Language: Hindi (Preferred) English (Preferred)

Work Location: In person Apply on Kit Job: kitjob.in/job/4mpp8n