Ecommerce Channel Distribution Planner Mumbai

Role Overview:

We are looking for a highly organized and proactive individual to join our team as the Ecommerce

Channel Distribution Planner & Customer Service Specialist. This role will be responsible for

managing stock availability, improving fill rates, and ensuring seamless communication between key

stakeholders, including the sales team, key account managers (KAMs), transportation, and planning

teams. The ideal candidate will be analytical, detail-oriented, and proficient in Excel, with a solid

ability to drive logistics and distribution planning processes for our ecommerce channel.

Key Responsibilities:

Stock Availability & Order Fulfillment:

o Ensure timely availability of stock for customer Purchase Orders (POs) across the

ecommerce channel by sharing daily distribution plan to CFAs basis Open Orders, sales

& Forecast.

o Monitor and track stock levels to meet customer demand and resolve any stock

shortages proactively.

Communication with Sales & KAMs:

o Provide regular stock connectivity timeline updates to Key Account Managers (KAMs)

and the sales team.

o Share detailed remarks on stock availability, upcoming stock arrivals, and potential

stock-out situations.

SKU Transition Management:

o Manage and communicate SKU transitions, including pack size revisions, MRP

changes, and status updates (active/inactive SKUs) for customer master data updates

& to prevent disruptions in order fulfillment.

Fill Rate Improvement:

o Continuously identify critical SKU losses and take actions to improve stock availability

and channel fill rates.

o Collaborate with cross-functional teams to mitigate supply chain bottlenecks and drive

higher service levels.

Sales & Logistics Planning:

o Drive monthly sales and logistics planning meetings to align on demand, stock

availability, and order priorities.

o Work closely with the demand planning, transportation, and planning teams to ensure

seamless order fulfillment.

Customer Fill Rate Reconciliation & Reporting:

o R Apply on Kit Job: kitjob.in/job/4lrjqa