Telecommunications Consultant (Mumbai)

This role is for one of the Weekday's clients Salary range: Rs 120000
- Rs 240000 (ie INR 1.2-2.4 LPA)

Min Experience: 0 years Location: Mumbai JobType: full-time We are looking for a confident and customer-focused Telecommunications Consultant to support outbound and inbound calling initiatives. The role involves engaging with prospective and existing customers, clearly communicating service offerings, and supporting lead conversion through effective follow-ups and coordination with internal teams. Key Responsibilities
- Conduct outbound calls to prospective customers and follow up on existing leads.
- Clearly explain services and offerings in a skilled and persuasive manner.
- Handle inbound customer queries promptly and courteously.
- Maintain accurate daily call logs and document call outcomes.
- Follow up with prospects to support lead qualification and conversion.
- Coordinate with sales and operations teams to ensure smooth client onboarding.
- Build positive customer relationships through consistent and effective communication. Requirements
- Bachelor’s degree in any discipline.
- Minimum 1 year of experience in telecalling, customer support, or a similar role preferred (freshers may also apply).
- Strong fluency in spoken and written English.
- Excellent verbal communication and interpersonal skills.
- Confident, proactive, and customer-oriented approach. Key Skills
- Verbal Communication
- Customer Engagement
- Lead Follow-up
- Client Handling Apply on Kit Job: kitjob.in/job/4lxyu8