India

Event Client Servicing Manager (Mumbai)

Event Client Servicing Manager (Mumbai)
Description
Job Type: Full time About the jobRole: Event Client Servicing ExecutiveDept: Client ServicingReporting To: Co-FounderCompany: Eventive Communications LLP____________________________________________________________________________________Company profile:Eventive Communication means inventive, effective and expressive. We are an one-stop corporate event solution. We organize from product launches to hi-tech conferences, curating and managing Intellectual properties to luxury automobile brand events, Indian classical music concerts/festival of maestros or rocking international bands, customer loyalty program, employee engagement, corporate annual days to sports days, R&R;, mega star-studded shows, designer fashion shows, and more. Amalgamation of technology and creativity is our MAJOR USP.Job Summary :This is a full-time on-site role for a Sr. Client Servicing Executive. The Event Client Servicing Executive will be responsible for managing client relationships, capturing and understanding event briefs,conceptualizing events, creating and delivering presentations, providing exceptional customer service, and account management. The role is based in Bengaluru. Traveling related to the projects/assignments will be there on an as-needed basis.Educational Qualification: MBA Preffered or relavent / Degree or Post Graduation Degree (Marketing/Event Management/Media/Entertainment/Mass Communication/Advertising preferred)Years Of Experience: 7
- 10 YearsKey Responsibilities:• Handle end-to-end projects/small & large events• Front end clients, develop new business relationships within the client organization, generate and negotiate new business from existing accounts for Eventive Communications• Understand Clients' requirements, modification instructions, project brief & event objectives• Negotiating with clients & closing the deal• Act as a bridge between the Client and the Operations & Creative teams• Ensure the prompt and systematic servicing of all business inquiries• Oversee end to end activities from lead generation to post event summary/report as needed to deliver flawless and memorable events• Work in collaboration with Client Servicing, Operations & Creative teams to grow the events business• Providing mood board as per the theme and sharing proper creative brief to the creative team is mandatory• Take empowered decisions regarding business negotiations• Brand Management: Identify and analyze brands to partner with on various projects, understandcompetition, research and knowledge of current trends (marketing/lifestyle, etc.). Have handled team before.. Should have create reports & PPT'sKey Skills:A. Must-to-have Skills:. Hands on experience from event agencies or corporate events.. Client Services, Client Relations, and Account Management skills• Experience in event conceptualiztion, providing mood board as per the theme and sharing propercreative brief to the creative team is mandatory• Creating and delivering presentations• Exceptional customer service skills• Ability to build and maintain strong client relationships• Excellent written and verbal communication skills. Good interpersonal skills. Good verbal and written English communicationsB. Good to have skills• Strong organizational and time-management skills.• Responsible for deliverable within the TAT. Ability to work under pressure. Open to work during tight deadlinesKey Traits:Self-starter with high ownership and accountabilityStrong problem-solving and solution-selling mindsetAbility to thrive in a fast-paced, small-team environmentClient-first approach with attention to detailResilient, target-driven, and adaptableTools & Software:MS ExcelMS WordGoogle – Sheets, Docs, Forms etcOutlook MailOutlook – Excel, word, formOther relevant tools or AI software for client servicingIdeal Candidature:1. experience in an event agency or corporate event companyHas managed end to end clients & handle key accounts in event industryProven track record of closing small, mid-to-large sized event dealsHands-on experience in handling all hierarchy personnel &managing; internal & external stake holders.Understands the balance between client expectations and execution feasibilityMaintain reports, documentations, on time trackersAbility to manage a team & work during tough deadlinesWhat You’ll Gain:Opportunity to work closely with leadership /founders and influence business growthHigh ownership role in a growing organizationPerformance-driven incentives structureExposure to diverse and high-impact corporate eventsPractical learning in a fast-paced events environmentPerks:Career growth5 day work weekInsuranceHRMS for smooth employee experienceAwards – based on performanceIncentives based on achievement____________________________________________________________________________________Other Details:Nature of Employment: Full-timeMode of Work: Work From Office (WFO,) 5 daysShift: General ShiftPayroll/Working Company: Eventive CommunicationsLocation: Kormangala, BangaloreRegards,HR Team,Eventive Communications Apply on Kit Job: kitjob.in/job/4m0rar
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