Deputy Manager - Outbound Logistics (Mumbai)

Company: Mahindra & Mahindra Ltd Responsibilities & Key Deliverables Roles & Responsibilities To build and sustain 6 Sigma Quality culture in M&M; outbound Logistics Function. This role aims at continious improvement in logistics quality Kpis and improvement in Dealer Satisfaction Survey. Dealer -Pre Sales claims Management To ensure sustainable reduction in Pre sales claim ratios and unclean POD % To monitor damages in vehicles , conduct root cause analysis, and implement preventive action plans. To verify Pre sales claims and share feed back with CCM/ Dealers for any abnormality To be able to segregate patterns in defects from random defects and share with respective plant teams for RCA/ PA To conduct benchmark studies and improve current processes Outbound Logistics Processes Complete ownership of outbound logistics processes for first time right and every time right results Conduct regular visits to dealers, RSOs, and yards to gather feedback and drive improvement initiatives. Development and implementation of training programmes for drivers and field staff Must have good knowledge on handling MACT/Theft and legal case Transporter & Vendor Management Select and manage transport vendors, ensuring service level agreements (SLAs) are met. Conduct monthly performance reviews with logistics teams, logistics service providers and mfg teams MIS Must have valuable knoweldge on Qlik Sense, Power BI, Dashboards Must be able to handle large database files Preferred Industries Logistcs/Cour.Fre.WhConsumer FMCG / FoodAutomotive IndustryEducation Qualification Diploma in Automobile/ Mechanical Engineering OR Degree in Automobile/ Mechanical Engineering, MBAGeneral Experience Logistics/ Sales Planning, Experience of 5-6 yearsCritical Experience Apply on Kit Job: kitjob.in/job/4mdiyl