Housekeeping Manager (Mumbai)

Company Description Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines. Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property. Job Description Administration
- Statutory Requirements: Ensure that all departmental statutory requirements are adhered to.
- Departmental Systems: Ensure implementation of departmental systems set up by Executive Housekeeper. Suggest any improvements if possible.
- Preparation of Gate Passes for Lost & Found items for Executive Housekeeper to sign. Customer Service
- Track Guest Satisfaction scores on a weekly basis and focus on areas of deficiency
- Meet with guests on a regular basis to ascertain their views on services of the department. Financial
- Ensure all ordering is within the stipulated budget.
- Carrying out periodic inventories for linen and supplies and collating the same.
- Verify all outsourcing bills before presentation to the Executive housekeeper. Operational
- Ensure correct planning of staff duties via the duty roster
- Ensure that all departmental processes are correctly carried out by the team leaders
- Oversee the ordering and distribution of operational supplies Apply on Kit Job: kitjob.in/job/4mijwn