Production Support, Mumbai

Dear Candidate Greetings Years of experience - 3 to 5 Years Shift - Rotational - 24/5 We are seeking a skilled Systems/Cloud Administrator with strong Unix/Linux administration, SQL database experience, and cloud expertise in Microsoft Azure. The role requires hands-on experience with Red Hat OpenShift containers, networking, application performance monitoring, scripting for automation, and secure file transfer protocols. Candidates should be capable of providing 24/5 production support, troubleshooting under pressure, and effectively managing incidents. Familiarity with monitoring tools, ITSM platforms, and strong communication and problem-solving skills are essential. Multilingual abilities are a plus.Job description Required Technical skills for the new position: - Unix/Linux advance System Administration. - SQL-MI DB Experience - Basic network skills (iptables, firewall-cmd, network troubleshooting) - Cloud (Microsoft Azure Services) skills - Red Hat OpenShift Container Skills (Docker&container life cycle, Cluster management, OpenShift CLI, Command-line operations, Container Networking: Understanding SDN, ingress controllers) - Application Performance Monitoring APM (Understanding of application metrics, Database performance monitoring&Web service health checks) - SFTP and FTPS protocols - shell Scripting (Bash, PowerShell for automation) Extra or added value experience: - experience on using Jira/Confluence - familiar and able to use ServiceNow (Change, Incident and Problem management) - good knowledge on Dynatrace monitoring tool (Alert Configuration&Log Analysis) Required soft skills: - Good Communication Skills (Status reporting, technical writing) - Problem-Solving (Analytical thinking, troubleshooting methodology skills) - working under pressure (stress env) - Time and priority management - On call 24/7 Prod support experience.