Production Support (Mumbai)
Production Support (Mumbai)
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Mumbai, India -
Posted: less than a week ago
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Description
KEY RESPONSIBILITIES
• Responding to technical issues and escalating them to the engineering team when necessary.
• Collaborating with cross-functional teams to identify and resolve production-related problems
• Providing accurate and timely information to stakeholders regarding production performance and any resulting issues.
• Documenting and maintaining accurate records of production support activities
• Maintaining open communication with the engineering team and stakeholders regarding production status and any issues that arise. QUALIFICATION/KNOWLEDGE/SKILLS/EXPERIENCE
• Educational Background: Bachelor’s degree (BSc/BTech) in Information Technology, Computer Science, or a related field.
• Technical Expertise:
- Candidate should have minimum 2 years of relevant work experience
- Proficient in MSSQL and JavaScript/jQuery
- Solid understanding of production support environments, including incident resolution and root cause analysis processes
• Domain Knowledge: Exposure to or prior experience in the Payment domain is highly desirable Apply on Kit Job: kitjob.in/job/4n1ffe
• Responding to technical issues and escalating them to the engineering team when necessary.
• Collaborating with cross-functional teams to identify and resolve production-related problems
• Providing accurate and timely information to stakeholders regarding production performance and any resulting issues.
• Documenting and maintaining accurate records of production support activities
• Maintaining open communication with the engineering team and stakeholders regarding production status and any issues that arise. QUALIFICATION/KNOWLEDGE/SKILLS/EXPERIENCE
• Educational Background: Bachelor’s degree (BSc/BTech) in Information Technology, Computer Science, or a related field.
• Technical Expertise:
- Candidate should have minimum 2 years of relevant work experience
- Proficient in MSSQL and JavaScript/jQuery
- Solid understanding of production support environments, including incident resolution and root cause analysis processes
• Domain Knowledge: Exposure to or prior experience in the Payment domain is highly desirable Apply on Kit Job: kitjob.in/job/4n1ffe
Highlights
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Company nameHPY -
Job positionProduction Support (Mumbai)
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