ServiceNow Enterprise Architect (Mumbai)

Job Role: ServiceNow Enterprise Architect Job Locations: Remote Required Experience: 10
- 15 Years Skills: ServiceNow Architect, ITSM, HRSD, SNOW, SAM Pro Role: As a ServiceNow Enterprise Architect, you will lead large-scale digital transformation engagements, working closely with senior client stakeholders to define platform strategy, architecture, and roadmaps. You will bring a strong blend of functional expertise and technical depth to deliver impactful, scalable solutions across the enterprise. Responsibilities: Lead end-to-end architecture and solutioning on the ServiceNow platform Partner with CIOs, business leaders, and key stakeholders to shape vision, roadmap, and transformation strategy Drive solution design across ITSM, HRSD, and SAM Pro, ensuring alignment with business objectives Provide thought leadership and advisory on ServiceNow best practices and industry trends Govern architecture standards, design principles, and platform scalability Oversee delivery teams to ensure high-quality, on-time implementations Identify opportunities for process optimization, automation, and value realization Support pre-sales, proposals, and client presentations as a subject matter expert What We’re Looking For 12+ years of experience, with significant ServiceNow expertise (6+ years) in consulting environments Strong experience across:ITSM, HRSD, SAM Pro Proven ability to operate at both strategic (architecture/roadmap) and hands-on (solutioning) levels Robust client-facing and stakeholder management experience Demonstrated experience in driving large-scale transformation programs Deep understanding of enterprise architecture, integrations, and governance model Preferred Qualifications ServiceNow certifications (CSA, CIS – ITSM/HRSD/SAM) Experience working with global clients Familiarity with Agile and hybrid delivery models Why Join Us Work on high-impact transformation programs with leading enterprises Collaborate with industry leaders and global teams Accelerate your career in a fast-paced consulting environment Information Security Responsibilities

Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.) Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information Apply on Kit Job: kitjob.in/job/4n6hhg