Key Account Manager Customer Success Mumbai

Experience Required

12+

Location

Mumbai

Role Type

Full Time

Designation: Key Account Manager
- Customer Success

Department: Customer Success Management

Location: Mumbai

Work Mode: Work from office

Working Days: Monday to Friday

Experience: 12+ years

Note: This role requires domestic and/or international travel for a minimum of 3 weeks per month (or as needed based on business requirements)

Job Description:

Key Responsibilities: Be the Single Point of Contact for Customer Success in respective region and manage relationships with senior leadership of customers. Grow base customer revenue and implement strategies with a view to expand existing partnerships for ETP. Drive pipeline growth and work closely with your team to grow opportunities Interfacing with Marketing, Pre-sales Solution Architects and Product/Implementation Team for on time product delivery and post sales account management. Ensure Timely collection of receivables. Grow and build a CSM team in the region as may be required from time to time.

The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company

Experience and Skills: 12 plus years of Software sales experience Align with customers and ETP to create a joint vision of the future Creativity in solving complex problems. Be consistent and detail oriented Is an outgoing person and team player who enjoys working in a team workplace. Is a long term player Can find, maintain and grow win-win relationships. Experience in the ERP sector is essential. Apply on Kit Job: kitjob.in/job/4ncijp