Front Office Receptionist & BPO Processors (Changampuzha Nagar)

About Us: MAVEX MENTR is an all-in-one edu-tech platform committed to guiding individuals toward becoming well-rounded, globally-minded professionals. We bridge academic aspirations with comprehensive educational solutions, offering both national and international course options. Our services include course selection, university applications, visa support, documentation, accommodation assistance, and post-admission services. Job Overview: We are seeking enthusiastic and goal-oriented BPO Processors / Telecallers who can also handle front office responsibilities to join our agile student advisory team. The role involves interacting with potential students, managing front desk operations, and supporting them through the initial stages of the admission process while ensuring a professional and welcoming office environment. Key Responsibilities:
- Make outbound calls and handle inbound student inquiries regarding study abroad opportunities
- Maintain and update lead records, follow-ups, and conversions in the CRM system
- Schedule counseling sessions and coordinate with senior advisors
- Manage front office duties including greeting visitors and handling reception activities
- Attend and direct phone calls, emails, and walk-in inquiries professionally
- Ensure smooth day-to-day front desk operations and appointment management
- Build and maintain positive relationships with students through effective communication
- Stay updated on international education trends and admission requirements Requirements:
- Bachelor’s degree preferred (any discipline)
- 0–1 year of experience in telecalling, customer service, or education consulting
- Excellent communication skills in English (additional languages are an advantage)
- Strong interpersonal and persuasive skills
- Basic computer knowledge and familiarity with CRM tools
- Ability to multitask and manage both calling and front office responsibilities
- Positive attitude, confidence, and willingness to learn Pay: ₹10,000.00
- ₹18,000.00 per month Benefits:
- Cell phone reimbursement
- Leave encashment Work Location: In person Apply on Kit Job: kitjob.in/job/4m1o65