It Support Engineer #server#networking #cctv Edappally

Job Summary:

We are looking for a skilled IT Service Engineer to manage and support the organization’s IT infrastructure, ensure system availability, and provide technical assistance to users. The ideal candidate will troubleshoot hardware/software issues, maintain networks, and deliver excellent IT service support.

Key Responsibilities: Provide technical support for hardware, software, and network-related issues Install, configure, and maintain desktops, laptops, printers, and servers Monitor system performance and ensure high availability of IT services Troubleshoot and resolve IT incidents and service requests within SLA timelines Manage user accounts, access permissions, and security policies Support network infrastructure (LAN/WAN, routers, switches, VPN) Perform system updates, backups, and patch management Document issues, solutions, and IT processes Coordinate with vendors and third-party service providers Ensure compliance with IT policies and security standards

Required Skills & Qualifications: Bachelor’s degree in Computer Science, IT, or related field Proven experience as an IT Service Engineer / IT Support Engineer Robust knowledge of: Windows / Linux operating systems Networking concepts (TCP/IP, DNS, DHCP) Active Directory & Office 365 Experience with ticketing tools (e.g., ServiceNow, Jira) Basic understanding of cybersecurity practices Excellent problem-solving and communication skills

Preferred Qualifications: Certifications like: CompTIA A+ / Network+ Microsoft Certified (MCSA/MCSE) ITIL Foundation Experience in cloud platforms (AWS / Azure) Knowledge of virtualization tools (VMware, Hyper-V)

Key Competencies: Analytical thinking Customer service orientation Time management & prioritization Team collaboration

Experience: 4–10 years (customize based on requirement)

Pay: ₹20,000.00
- ₹35,000.00 per month

Perks Cell phone reimbursement

Work Location: In person Apply on Kit Job: kitjob.in/job/4mfjw3