Receptionist (Edappally)

Role Overview Handle front office operations while supporting sales and business development activities. Act as the first point of contact for clients and assist the sales team in lead management, coordination, and follow-ups. Key Responsibilities Front Office
- Manage reception desk, calls, emails, and visitor handling
- Maintain office records, appointments, and meeting schedules
- Ensure a professional and welcoming front office environment Sales Coordination
- Assist in handling inbound enquiries (calls, website, WhatsApp, email)
- Coordinate with sales team for lead assignment and follow-ups
- Maintain CRM data (HubSpot or similar) with accurate lead updates
- Prepare proposals, quotations, and basic documentation support
- Track sales pipeline, reminders, and client communications
- Support marketing campaigns, lead generation activities, and events Administrative Support
- Coordinate internal meetings between sales, tech, and management
- Maintain reports for leads, conversions, and daily activities
- Assist in basic social media or email outreach if required Required Skills
- Good communication skills in English and Malayalam
- Basic understanding of sales process and customer handling
- Familiarity with CRM tools (HubSpot preferred)
- Proficiency in MS Office / Google Workspace
- Robust coordination, follow-up, and multitasking skills
- Presentable, confident, and professional attitude Preferred Profile
- Candidate with 1+ year experience in reception or sales coordination
- Experience in IT / software / digital agency environment is an advantage
- Knowledge of digital marketing basics is a plus Working Hours
- Full-time, office-based (Kochi) Salary
- As per industry standards + performance incentives Growth Opportunities
- Exposure to international clients and projects
- Career growth into sales executive / business development roles Job Types: Full-time, Fresher, Permanent Pay: ₹15,000.00
- ₹20,000.00 per month Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time Work Location: In person Apply on Kit Job: kitjob.in/job/4miu8t