BPO Voice Coach (Kakkanad)

BPO Voice Coach Location: Infopark,Kochi Experience: 15 Years in Communication Training / Voice & Accent / BPO Training / Coaching Qualification: Any Graduate Salary: Upto 9 LPA Shift: 6 PM
- 3 AM, (Monday-Friday) Work Mode: Work from Office We are looking for a dynamic and passionate Communication Coach to support employees in improving their communication, speaking, and customer interaction skills.

The ideal candidate should have strong coaching abilities, excellent facilitation skills, and experience in communication or process training.

Responsibilities Conduct communication, voice & accent, and soft skills coaching sessions Improve employees pronunciation, articulation, fluency, and professional communication Provide constructive feedback and personalized improvement plans Coach and mentor trainees who require additional support Conduct assessments and evaluate calls/transactions against quality standards Identify communication gaps and training needs Manage training batches, attendance, discipline, and performance expectations Prepare training materials, reports, and training progress updates Coordinate with internal stakeholders regarding trainee performance and progress Requirements Excellent verbal and written communication skills Robust facilitation and knowledge transfer abilities Experience in communication coaching, voice & accent, or process training Ability to provide feedback and mentor employees effectively Strong people management and interpersonal skills Critical thinking and logical reasoning abilities Proactive approach and problem-solving mindset Ability to manage classroom/training environments efficiently Any Degree 5+ years 2+ Years in BPO Voice training Required Skill Profession Other General Apply on Kit Job: kitjob.in/job/4migct