Customer Support Associate (Electronic City)

Job Description // For more Info Contact: Avinash :- 8861885352 Greetings from Fidelis. We are hiring for below requirements, If any one interested they can revert back, or contact us directly on the given number,(And also you can refer your friends who is looking for the jobs) Role:- Customer Support Analyst (Product Support) Skills:- Excellent communication skills in English, Fluent in English with a neutral accent; no noticeable mother tongue influence (MTI). Experience:- Freshers Preferred Immediate Joiners Qualification:- Any Graduates(Any Graduates) Graduation Mandatory, No backlogs and diploma not allowed. Shift:- Rotational Shifts, Night Shifts 5 Days Working, Hybrid mode of work depends on the project CTC:- 3.6 LPA + 2 Free Cab Facility Interview Mode:- Virtual(Online), 2 rounds 1) Soft Skill round 2) Operation Round Responsibilities:-
- Handle inbound calls, chats from Contact Center.
- Resolve customer queries with empathy, accuracy, and High professionalism.
- Adhere to process compliance, quality, and performance metrics.
- Maintain confidentiality of sensitive customer information.
- Deliver high levels of customer satisfaction by ensuring first-call resolution Pay: ₹30,000.00 per month Advantages:
- Health insurance
- Provident Fund Education:
- Bachelor's (Preferred) Experience:
- Customer support: 1 year (Preferred) Work Location: In person Apply on Kit Job: kitjob.in/job/4ltkcq