General Manager (Bodh Gaya)

Job Title:
- General Manager (GM) Location:- Bodh Gaya, Bihar (India) Employment Type :- Full-Time (on-site) Industry:- Hotel About Us: Sambodhi Retreat is a hospitality destination committed to delivering exceptional guest experiences through premium, luxury accommodation, quality service, and a peaceful retreat workplace. Located in the spiritual city of Bodh Gaya, we focus on excellence in hospitality operations, customer satisfaction, and professional service standards. Position Summary: We are seeking an experienced and dynamic General Manager (GM) to lead and oversee the complete operations of the hotel. The ideal candidate will be responsible for ensuring operational excellence, guest satisfaction, team leadership, financial performance, and overall business growth. The General Manager will play a key role in maintaining service quality, improving operational efficiency, and strengthening the brand reputation of the organization. Required Qualifications:
- Bachelor’s or Master’s Degree in Hotel Management, Hospitality Management, or related field.
- Additional certifications in hospitality operations or management will be an advantage Experience Required:
- Minimum 10 years of experience in the hotel/hospitality industry.
- Proven experience working as a General Manager or in senior hotel management roles.
- Strong knowledge of hotel operations, guest relations, administration, and revenue management Key Responsibilities: 1. Hotel Operations Management.
• Oversee day-to-day hotel operations and ensure smooth functioning of all departments.
- Maintain high standards of hospitality, cleanliness, and guest service.
- Monitor operational efficiency and implement improvement strategies. 1. Guest Experience & Customer Satisfaction
• Ensure excellent guest experience and handle customer concerns professionally
- Build strong guest relationships and maintain service quality standards
- Monitor guest feedback and implement corrective actions when necessary 1. Team Leadership & Staff Management.
• Lead, motivate, and supervise departmental teams
- Conduct staff training and performance evaluations
- Foster a positive and professional work environment 1. Financial & Revenue Management
• Manage hotel budgets, expenses, and profitability
- Monitor revenue generation strategies and occupancy performance
- Ensure cost control and operational efficiency 1. Administration & Compliance
• Ensure compliance with hospitality regulations, safety standards, and company policies
- Maintain proper documentation and reporting systems
- Coordinate with vendors, management, and external stakeholders 1. Business Development & Strategic Planning
• Develop strategies to improve brand value and business growth
- Support marketing and promotional activities
- Identify opportunities for operational and service enhancement Skills:
- Strong leadership and decision-making abilities.
- Excellent communication and interpersonal skills.
- Problem-solving and conflict-resolution skills.
- Strong understanding of hotel operations and hospitality management.
- Financial and administrative management skills.
- Ability to work under pressure and manage teams effectively. Apply on Kit Job: kitjob.in/job/4m56zx