Call Centre Executive – Sales & Customer Support Guindy
Call Centre Executive – Sales & Customer Support Guindy
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Guindy, India -
Posted: a week ago
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Description
Job Title
Call Centre Executive – Sales & Customer Support
Location: Guindy, Work from office
Job Type: Full time
Language Requirement: Tamil and English
Working Days: 6 Days per Week
Job Summary
Looking for energetic Call Centre Executives to handle customer enquiries, convert leads into sales, and support customers after purchase. The role involves handling inbound calls and WhatsApp enquiries, explaining products, guiding customers to the right purchase, and ensuring a smooth customer experience.
Inbound Sales Respond to WhatsApp enquiries quickly Handle incoming calls professionally Explain features, price, offers, and availability Convert enquiries into online orders or store visits
Customer Support Answer questions about mobile phones and accessories Explain EMI options, warranty, and exchange policies Provide product comparisons and guidance
After-Sale Support Track delivery updates Handle complaints and support requests Manage return or exchange queries Follow up after purchase to ensure customer satisfaction
Data & Reporting Log leads and conversations in Google Sheets or CRM Update lead status and follow-ups Maintain daily call and enquiry records MOFIAJDCallCentre_Consultant
Skills Required: Must Have Strong communication in Tamil and English Confident phone conversation skills Rapid typing and WhatsApp communication Basic understanding of smartphone features Sales mindset and persuasive communication Ability to manage multiple customer conversations
Good to Have Call centre or BPO experience Retail mobile phone sales experience CRM tools experience
Ideal Candidate Confident communicator Patient and customer-focused Quick responder to customer queries Organized and detail oriented Comfortable handling sales conversations
What You Get Company-provided leads Training and product knowledge support Performance incentives Growth opportunities into team lead roles
Pay: ₹15,000.00
- ₹25,000.00 per month
Work Location: In person Apply on Kit Job: kitjob.in/job/4lrqc4
Call Centre Executive – Sales & Customer Support
Location: Guindy, Work from office
Job Type: Full time
Language Requirement: Tamil and English
Working Days: 6 Days per Week
Job Summary
Looking for energetic Call Centre Executives to handle customer enquiries, convert leads into sales, and support customers after purchase. The role involves handling inbound calls and WhatsApp enquiries, explaining products, guiding customers to the right purchase, and ensuring a smooth customer experience.
Inbound Sales Respond to WhatsApp enquiries quickly Handle incoming calls professionally Explain features, price, offers, and availability Convert enquiries into online orders or store visits
Customer Support Answer questions about mobile phones and accessories Explain EMI options, warranty, and exchange policies Provide product comparisons and guidance
After-Sale Support Track delivery updates Handle complaints and support requests Manage return or exchange queries Follow up after purchase to ensure customer satisfaction
Data & Reporting Log leads and conversations in Google Sheets or CRM Update lead status and follow-ups Maintain daily call and enquiry records MOFIAJDCallCentre_Consultant
Skills Required: Must Have Strong communication in Tamil and English Confident phone conversation skills Rapid typing and WhatsApp communication Basic understanding of smartphone features Sales mindset and persuasive communication Ability to manage multiple customer conversations
Good to Have Call centre or BPO experience Retail mobile phone sales experience CRM tools experience
Ideal Candidate Confident communicator Patient and customer-focused Quick responder to customer queries Organized and detail oriented Comfortable handling sales conversations
What You Get Company-provided leads Training and product knowledge support Performance incentives Growth opportunities into team lead roles
Pay: ₹15,000.00
- ₹25,000.00 per month
Work Location: In person Apply on Kit Job: kitjob.in/job/4lrqc4
Highlights
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Company nameChennaijobs -
Job positionCall Centre Executive – Sales & Customer Support Guindy
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Call Centre Executive – Sales & Customer Support Guindy has been posted in the Guindy BPO & KPO category on Locanto.
Right now, this is the only ad posted in this category in Guindy.
Interested in more? Widen your search to view ads in nearby areas of Guindy. This includes BPO & KPO in Alandur, Velachcheri and Nandambakkam. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.
